FAQ
【General Q&A】
What is Kimiyacast, and what is its mission?
Kimiyacast is a website that provides online education and related services, mainly focusing on the fields of humanities and social sciences.
Kimiyacast also offers products such as books (print editions or e-books), films, and music related to these fields.
This site is operated by Kimiya Ltd. and aims to provide an environment where everyone can learn more easily and enjoyably.
What is the meaning behind the name Kimiyacast?
"Kimiya" is a word that has long been used in languages such as Arabic, Persian, Urdu, and Malay, meaning “to make perfect all flaws and imperfections.”
Similarly, education too is about overcoming one’s shortcomings and enhancing knowledge and skills.
Furthermore, when read separately in Japanese, 'Kimi' (君) means 'you,' and 'Ya' (屋) refers to 'house, building, profession, expert,' etc.
"Kimiyacast" combines “Kimiya” with “cast,” meaning “to throw” or “to release,” and embodies the idea of “spreading diverse learning across the world.”
*For more details on the meaning of Kimiya, please click here."
Why did Kimiyacast choose these fields of education, culture, and humanities?
In the modern era, with the rapid development of advanced technologies and artificial intelligence, the world is becoming smaller, intertwining different cultures, knowledge, and skills. While advanced technology brings many benefits to our daily lives, it can also cause cultural or social issues. Therefore, Kimiyacast chose the humanities to contribute, even slightly, to coexistence and progress among different cultures through knowledge and education.
What policies and approaches does Kimiyacast adopt towards achieving its educational goals?
- Offering various educational services
- Offering podcast contents
- Supplying books (printed or e-book), documentary films, music, and more
How can I use Kimiyacast?
By creating an account on the Kimiyacast website, you will be able to access and purchase all of our services.
What should I do if I forget my password?
There is a password reset option on the login screen. You can use this to reset your password.
How can I pay for purchases on Kimiyacast?
Payment for purchases can only be made by credit card or bank transfer. For credit card payments, we use the secure and reliable payment system “Stripe”. For more information about Stripe, please click here.
Are there any additional costs besides the purchase price?
There are no additional payment costs, but if you choose bank transfer, the bank handling charges are borne by the buyer. For more details on payments, please click here.
Can payments only be made in Japanese Yen?
At Kimiyacast, all payments can be made in Japanese Yen, US Dollar, and Euro. The US Dollar and Euro payment services are provided to facilitate price quotations for users outside Japan. However, due to fluctuations in exchange rates, there may be differences between the displayed price and the actual price, so caution is necessary. For more details, please refer to Article 2-9 of the Terms of Use.
What languages are available for contacting the Kimiya office?
Currently, inquiries to the Kimiya office are accepted in Japanese or English via the Contact Us page. However, Kimiyacast does not respond to irrelevant content, unclear messages, insulting content, messages containing advertising, or questions requesting personal information. We ask for your understanding and cooperation.
【Q&A about Registration and Payment for Courses】
What kinds of courses does Kimiyacast offer?
Kimiyacast’s courses are sessions held at predetermined dates and times through web conferencing services such as Google Meet or Zoom, where instructors and users can interact directly. These classes are designed for skill development and practical learning (e.g., language education classes), enabling participants to communicate with instructors in real time.
Are Kimiya's courses conducted in a group or private format?
Kimiyacast offers courses in both group and private formats. Group classes have an application period and are conducted if the capacity is reached by the end of the period. On the other hand, private classes have no application period, and interested individuals can apply for any available class at any time.
How often are the courses held?
Currently, there is no specific schedule, but notifications are sent through Kimiyacast's website, social media, and email whenever new courses are added.
How can I find out about the content of courses?
Detailed descriptions and catalogs for each course can be viewed on their respective pages, where you can learn about the class content. If you have any questions or concerns, please contact the Kimiya office through Contact Us.
How many students participate in group classes?
The number of students in each course varies depending on the theme and educational content of the class. However, in practical, skill-focused language education courses, the number of students is limited to ensure effective instruction. The number of students for each course is determined by Kimiyacast.
How many sessions are there in a class, and are they conducted on holidays?
The number of sessions varies by class, and the number of sessions is specified in the detailed description and catalog of each class. Group classes are generally not conducted on Sundays or public holidays, but private classes can be conducted if there is an agreement between the instructor and the student.
Are live courses intended for residents of Japan, or can people from other countries participate as well?
Currently, the schedule for each class is based on Japan Standard Time. However, participants living in other countries can join if they can adjust their schedule to fit the class schedule.
Is it possible to conduct courses for corporations or government agencies?
Yes, it is possible. We implement courses based on mutual agreement after receiving a request and conducting discussions and considerations.
How do I apply for a course?
To apply for a course, you first need to register on the site and create an account. Then, select the desired class and proceed with the application process.
Is there a chance the group classes might not take place?
Group classes have a minimum number of participants required for the class to be held. If the minimum number is not met, the class may be canceled. In such cases, any fees paid will be refunded.
How much do courses cost?
The price of each course varies depending on whether it is a group or private class, and also on the number of classes. Please see the detailed description and catalog for each class.
Are there discounts available for courses?
Yes. There are several discounts available for each course. For more details, please see the detailed description and catalog for each class.
Is it possible to cancel and get a refund after registration?
Yes, cancellations by applicants are possible after registration and payment. However, this is only possible if the conditions stipulated in Kimiyacast's regulations are met. For the conditions on cancellations and refunds, please refer to here.
Is there any special support for missing a class?
Currently, there is no special support for absences in group classes. However, in private classes, it is possible to change the schedule up to three times. However, after the third rescheduling, missed classes will be considered as cancelled. For more details, please refer to here.
Is it possible to cooperate with Kimiyacast and conduct courses?
Yes, it is possible. Those who wish to conduct courses related to the fields of activity of Kimiyacast can apply to the Kimiya office through the page, Join Us. Kimiyacast conducts the necessary reviews and informs the applicant about the possibility of cooperation and conducting courses.
【Q&A About Using Podcasts】
What is Kimiyacast's podcast?
The podcasts provided by Kimiyacast have educational and cultural aspects. Therefore, the content mainly consists of educational material or interviews. Users can listen to them anytime at their convenience, without worrying about time constraints.
How can I ask questions about podcasts?
If you have important questions or inquiries regarding podcast content or themes, you can send your questions or messages to the Kimiya office through the “Contact Us” section. After reviewing your message, the office will provide an appropriate response.
*Note: Kimiyacast reserves the right not to respond if it determines that the question or inquiry is not significant.
Are the podcasts available only in audio format?
Some podcasts include PDF attachments. When downloading a podcast, the PDF files can also be downloaded along with the audio.
Are new podcasts added regularly?
Currently, there is no specific schedule, but notifications are sent through the Kimiyacast website, social media, and email whenever new podcasts are added to Kimiyacast.
How long are podcasts available?
Once you purchase and download a file, you can use it indefinitely. Sharing the file with others is strictly prohibited. This policy does not apply to free files.
How can I find detailed information about podcasts?
Detailed descriptions and catalogs for each podcast can be viewed on their respective pages, where you can check the content of the podcast. If you have any questions or concerns, please contact the Kimiya office through Contact Us.
How many audio files are included in one podcast? And how long are these files?
The number of audio files varies for each podcast. The details and catalogs of each podcast include the number of audio files (MP3). The length of each audio file also varies.
In what languages are the podcasts offered?
Currently, Kimiya's Podcast are only offered in English and Japanese. However, in special cases, courses may be offered in other languages.
Are all Kimiyacast podcasts paid?
Some podcasts are available for free. Free podcasts are marked with a price of ¥0.
How can I access the podcasts?
After completing your payment, please log in to your account (
“My Account” ) and access them from the “Download” page.
How much do the podcasts cost?
The price varies based on the content, the number of files, and the total duration of each podcast. For the prices of each podcast, please see the detailed descriptions and catalogs.
Are there discounts available for podcasts?
Yes. Kimiyacast occasionally offers limited-time discount campaigns for podcasts.
Can I request a refund after purchasing a podcast?
Refunds and cancellations for Kimiyacast podcasts are generally not accepted. However, if the reason for your cancellation request is logical and justified (e.g., the podcast content different from what was advertised, or the audio quality is too poor to understand), please contact the Kimiya office for assistance.
Is it possible to provide podcasts on Kimiyacast?
Yes, it is possible. Those who wish to offer podcasts related to the fields of activity of Kimiyacast can apply to the Kimiya office through the page, Join Us. Kimiyacast conducts the necessary reviews and informs the applicant about the possibility of cooperation.
【Q&A about Kimiyacast's Shop】
What types of products are sold in the Shop?
Products in the Shop are divided into two categories: 'Soft products' and 'Hard products'.
*Note1: Soft products include items that can only be used online. After completing your payment, please log in to your account ( “My Account” ) and access them from the “Download” page.
*Note2: Hard products are physical products, and Kimiyacast mails these products to users who purchase them.
What kind of products are sold in the Shop?
The products are mainly categorized into three types: books (print editions or e-books), movies and videos, and music.
Does the Shop sell used items?
The Shop does not handle used items, but Kimiya Ltd. sells used items on platforms like Amazon and Mercari Shops.
How can I cancel a purchase made in the Shop?
Cancellations of Soft products purchases are not allowed in principle. For cancellations of Hard products purchases, please check here.